Damage and Theft Protection

Renting out a car include the insurance of collision Damage Waiver and Theft Protection. Therfore, it covers damage and theft of the vehicle with the exclusion of damage or loss of tyres, windscreen, glass and undercarriage.


The supplier will require a deposit amount of minimum 1000 euro to a maximum of 3500 euro at pick-up. It is a guarantee held on the credit card in the event of damage or theft of the vehicle. However, It will be automatically released if there is no damage or theft during the rental period.

Driver’s age

Firstly, 24 to 79 years.…

Secondly, Young driver’s age: 21 to 23 years. Charge 30 euro (Excludes tax)

Customers who fall outside the age limitations will not be able to hire a car unless there is a young or senior driver fee specified in this section. Please note that if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.

Driver’s licence

A full licence held for minimum of 1 years with no major endorsements. UK licence holders need to present the photocard.

Most importantly, If your driver’s licence is not in the Roman alphabet (i.e. if it is in Arabic, Greek, Cyrillic or Chinese) you are required to bring an International Driving Permit and your domestic licence. For driving licenses from countries not part of the international driving license treaty, an official translation of the license must be presented with the original license.

A full licence held for minimum of 1 years with no major endorsements. UK licence holders need to present the photocard.When renting within the EU, customers who do not hold a driving licence issued by an EU country must also present an International Driving Permit along with their domestic licence.

Additional driver

Additional drivers can be added to your rental for a charge of 25 Euros (Excludes tax). Similarly, please pay for additional drivers at the rental desk when picking up your vehicle.

Form(s) of ID

A valid photo ID (passport or national ID).

Deposit and Credit card Information

ACCEPTED: American Express, Diners Club, MasterCard (not prepaid), Visa (not prepaid). Debit card not accepted unless otherwise stated below.

Firstly, A deposit amount from a minimum of 1000 euro to a maximum of 3500 euro will be held against your credit card for the duration of the rental.

secondly, Your deposit is a guarantee held in the event of damage/theft of the vehicle. However, This will be automatically released if there is no theft or damage during the rental period. Please note that this does not represent your total excess liability which can be found in the Insurance Coverage section.

NOT ACCEPTED: No other payment types will be accepted.

A valid credit card in the name of the lead driver must be presented at the rental desk in order to pre-authorise/charge a deposit. The credit card(s) must be embossed and a PIN number may be required.

In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the lead driver’s name, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.

Tax rate

20% Included in the rental price.

Insurance coverage

Collision damage waiver (CDW): Includes 20% tax; Excess 1560 euro.

Damage excess reduction: 7 euro per day. Includes 20% tax; Excess 780 Euro

Theft waiver (TW): Includes 20% tax; Excess 1560 Euro

Personal accident insurance: 5 euro per day. Includes 20% tax

Full Protection: 10 euro per day. Includes 20% tax

Moreover, The Excess Liability is the amount determined by the car rental supplier.However, you can be held liable in case of damage/ theft of the vehicle.

Likewise, Damage or loss of tyres, windscreens, glass and undercarriage may not be covered by the CDW (Collision Damage Waiver). Please check with the rental agent at the desk.

In conclusion, If you purchase the Excess Reimbursement Insurance from a third party, the main driver will be required to present their credit card at the rental desk. Above all, for the car rental agent to authorize the deposit.

Fuel policy

Full to Full

Your vehicle will be supplied with a full tank of fuel, to avoid incurring fuel charges.

On the other hand, you will need to return it with the same amount of fuel as it had when you collected it.

You may be required to leave a fuel deposit reserved or charged on your credit card. However, this will be released or refunded when you return the car full.

In addition, Missing fuel will be charged on your return. The rental agent  charge the price per litre, so may be significantly higher than the price at the local service station. However, a refuelling charge may also be applicable.

To sum up, Fuel charges are payable at the rental desk unless otherwise stated in the top section of rate details.

Mileage policy


Special equipment/optional extras

To clarify, There are many reason to choose extras. Above all, please note the following:

Booster seat: 3 euro per day. Maximum 30 euro. (Excludes tax); On request

Child toddler seat: 3 euro per day. Maximum 30 euro. (Excludes tax); On request

Infant child seat: 5 euro per day. Maximum 500 euro. (Excludes tax); On request

GPS: 7 euro per day. Maximum 100 euro. Includes 20% tax; On request

Most importantly, special equipment/optional extras may be requested at the time of booking, but they are not included in the rental price. They are paid in the local currency at the rental desk.

Conditions of optional extras

Please note the following: The price of optional extras is subject to change without notice. However, Optional extras are subject to availability.

In addition, Charges made at the desk may be subject to local/airport surcharges.

Travel Restrictions

All international, state and island crossings are disallowed.

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